Frequently Asked Questions (FAQs)

We have listed the most frequently asked questions regarding visa on arrival below. However, if you have any further questions, feel free to contact us You will receive an answer shortly.

About the designs

1. What do I get after purchasing?

You will get the source file of this design.

2. How can I get this design?

After purchase, you can download the source file in "My orders".

3. How about the delivery, can it be delivered to India/Turkey/Russia?

We don't sell physical wallpapers,our products are design source files. After purchase you can download directly.

4. How much per foot/meter?

We don't sell physical wallpapers,our products are design source files. And the price on the webpage is the authorized price of this design.

5. I like this design, but its size / dpi doesn't fit me. What should I do?

A:You can contact us to describe your requirements. We will contact the designer for you.

6. I like this design, but I cannot print myself. What should I do?

We have partners in various countries who may be able to help you. View manufacturer.

7. I downloaded the work, but it doesn't match the description. What should I do?

You can click the report button and describe your situation. We will verify and give you feedback in time.

About the account

8. How do I register?

You can register via email or social account. Example: if you sign up through Google, you also sign in through Google later.

9. What if I forget my account password?

If you are sure that you registered by email.You can click "forget your password" in the login popup to reset your login password by your email.

10. Where can I see the designs I bought?

The design source files you purchased will be recorded in "My orders". You can download the source files you purchased in this page.

About the purchase

11. Is it possible to support currencies other than the US dollar?

Sorry, currently ARTPIC only supports payment in US dollar. But we will offer more acceptable currencies in the future.

12. How can I purchase more than one design at a time?

You can add the designs you like to the shopping cart, select the designs you want to buy in the shopping cart, and click "buy now".

13. What payment methods are supported?

Sorry, we currently only support payments via paypal, you can pay with your PayPal account or credit card on the PayPal page.